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13 Apr 2020


COVID-19 Message: Getting Through This Together

April 2020


Dear Capture 3D Community,

We want to thank you personally for working with us, and it is our privilege to have you in our Capture 3D network. Today, we want to connect with you about what you can expect from us during this time. Facing a pandemic is something new to all of us, so now, above all, we must strengthen our support as a community to get through this together.

While Capture 3D is a designated essential business, we have taken measures to ensure the highest level of support, service, and safety to our customers. Our infrastructure was technologically ready as we turned most of our company into a remote workforce. What we have seen, more than ever, is our organization working collectively to provide you the tools needed to continue in your adjusted daily lives. With cross-functional teams working together, we refined existing processes and developed new ways to help support our community– 3D printing of PPE, enhancing our website’s live chat feature, creating more educational webinars, transforming our training classes into virtual classrooms, and offering more virtual technology demos.

To do our part in helping to flatten the curve, we’re protecting our customers, team members, family members, and our communities by taking the precautions recommended by the Centers for Disease Control and Prevention (CDC) and related state requirements. We have a limited number of people in each of our facilities who are maintaining social distancing with increased sanitizing procedures. With these precautions, we are still able to support our customer’s requirements and meet your needs during these difficult times.

This is a temporary change for us all, but to get through this, we must work alongside each other. As humans, we are social creatures, and we thrive on communication and community. We would like to hear how you are doing. Our team would appreciate any updates from you. Our hearts go out to all who have been impacted by this crisis.

Please stay safe, and let’s stay connected.  Together, we will get through this.  


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